Productivity of role-plays is compromised in a Business English online class of ten pre-intermediate students, due to the poor interaction among them. Therefore, the research question of how to improve oral practice by using a video-based application called Flip® (formerly named Flipgrid®) is stated. A qualitative action research method is used. Results show that oral practice after using Flip® is not improved, mainly because students fear making their mistakes evident. However, Flip® allows the teacher to provide students with specific feedback. Further investigation is needed to try the application with advanced students who may feel more confident when recording
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