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The forgotten effects model in a CRM strategy

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Forgotten effects in the valuation of the social well-being ... Fuzzy economic review (2019) Vol. 24 Núm. 1 Pág. 67-80
A formalization of the theory of expertons. Theoretical foun... Fuzzy economic review (2016) Vol. 21 Núm. 1 Pág. 23-39