Maria Diaz De Ley
Abstract In this thesis, a methodological framework for the definition of software measurement programs called MIS-PyME is developed and validated, MIS-PyME is desgined as a lightweight methodology which takes into account the maturity and the limitations of the company. MIS-Pyme Framework provides a methodology which consists of a measurement program definition process, a set of roles and three support modules to ease the definition of the measurement program. In addition, MIS-PyME Framework provides a measurement maturity model used to define measurement programs adapted to the measurement matutiry of the company and to assess the measurement maturity of companies and identify software measurement improvements. This thesis shows the related state of the art, its motivation and its research principles.
The methodological framework and its valiation are also presented. The otivation of the research is supported by a Case Study in which a popular software measurement program methodology (Goal Question Indicator Metric - GQ(I)M) was applied in order to study its suitablilty in SMEs. MIS-PyME was validated by performing two Case Studies in the software development and maintenance department of a medium-sized company. The aim of the first Case Study was to understand the suitability of MIS-PyME (which was adapted to the companys maturity) for defining and implementing measurement programs in SMEs, along with understanding the benefits obtained by using MIS-PYME in contrast with the previous experience of using GQ(I)M. The aim of the second Case Study was to understand the suiatbilty of MIS-PyME Measurement Maturity model for assessing the measurement maturity of software development SMEs and for identifying measurement improvements.